Support for K3NG Projects

Support

The best way to get support for my projects is to use the Radio Artisan Yahoo Group.  Membership is free and instantly approved, however new members have their first few postings moderated.  Please search the forum before posting to see if your issue has been addressed before.

Please, please, please read the documentation on this site.  Too often I get questions that can be easily answered by simply reading the documentation.

Due to business practices at Ham Radio Deluxe (HRD), I will not provide any support for the use of my code with their products.  You’re free to use my code with their products.

Feature Requests

I do take feature requests and keep track of them.  Please note that I tend to develop features based on a few guidelines or rules:

1. My level of interest in the feature

2. The level of difficulty in developing the feature

3. The number of similar requests and/or the usefulness to multiple people

I do not make any guarantees as to when a feature request will be developed as this is a hobby for me.  Please do not feel slighted if I develop someone else’s feature request before yours.  This isn’t meant as a personal insult, it’s just that I have follow what interests me in order to keep this being fun and not seem like a job.

Frequently Asked Questions

Q: How can I get support for one of your projects?

A: Post your questions on the Radio Artisan Group.

Q: How can I show my appreciation for your work?

A: You can post pictures of your completed project on the Radio Artisan Group, or you can buy me something from my Amazon public wishlist.

Q: Can I pay you to develop a feature or a project?

A: Unless you’re planning to pay me enough to quit my day job, no.

Q: Could you update your code to support hardware device xyz?

A: In general, I will develop code support for specific devices if you send me a sample of the device I can keep and use for development and testing.  Do not send me a device without contacting me via email first.

Q: I built one of your project and I can’t get it working.  How can I get support for one of your projects?

A: Join the Radio Artisan Group and seek support there.

Q: Why do you use Yahoo Groups?  Yahoo sells email addresses to spammers/ it’s a spam house / it’s evil / it’s antiquated…

A: Yahoo Groups doesn’t sell your email address to spammers, so let’s just get that out of the way.  If you think this is true, you don’t understand how spammers formulate email addresses and you probably use an email service that has a lousy spam filter.  Yes, Yahoo in general sucks as a company.  However, Yahoo Groups works relatively well, it’s reliable, and most people can figure out how to use it.

Q: Could you teach me how to use an Arduino / code / solder / etc.?

A: Unfortunately I just don’t have the time to do this and what limited time I have I like to spend developing new features that many people can enjoy.  However, there is a HUGE community supporting Arduinos and amateur radio, and there are many fine people who can do a better job than I.  Google is your friend.

Q: I need help with one of your projects.  How can I get help?

A: Go to the Radio Artisan Group.

Q: Can I post a question below?

A: Please don’t.

Q: I bought from a company a piece of hardware that runs your code.  I can’t get it working.  Can you help me?

A: Keep in mind that you just paid someone money for a piece of hardware and now you want me to support that commercial product, for free.  Seek help from the company that made a profit, or offer to pay me for my time like you did the company you just bought the hardware from.  I like helping people, but my time is valuable, too, and I’m not going to be the free support arm for any hardware manufacturers.

Q: What is your email address?

A: Anthony dot good at gmail dot com.

15 responses to “Support for K3NG Projects

  1. Hi Anthony,
    I’m interested in using your code to create a keyer with a Mega board. I don’t seem to find a link to the code! Can you please direct me?

    Kind regards,
    Michael
    K6MLE

  2. Just learning code and built the keyer to use with a Kenwood TS-820S. Great job on the code a features – you have made learning CW fun!!!! Thanks a million!!! KK6EZQ 73

  3. Hi maybe you could help me ,, i have built the board and uploaded the software to the chip but no information comes out on my screen

  4. I am impressed with your project , K3NG Keyer. I just had an idea , if you could port this keyer to Python for use with a RaspebrryPi Zero.

    This hardware is second to none as compared to Arduino and already has a lot of power built in.

    Just a thought.

  5. Hi. I have a problem to rotator worked with the sensor pulses.
    The sensor pulses (Arduino Nano) can hook into D6 and D7 (INT0 and INT1).
    On these pins the display. How to change the CODE that these pins were free? (Eg. D7-> A6)

  6. Hi all, looking for a solution for my M0UPU rotator controller, it only displays dark squares on the first row. I suspect it is the programming, because when I run the “Hello World” routine, it works just fine. Has anyone had a problem with this? How did you solve it.

  7. possible HF block to install near antenna (V-Beam), but management on U1-U2 SCL, SDA, Q4-Q5 Ctl_LoZ-Ctl_HiZ? +12VDC, GND….. to remove on cable long 12 metres? 73!!! Serge

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s